Shipping & Returns

We use Royal mail for all deliveries within the UK and the charges cover posting as well as all packaging used.

UK - Royal Mail First class
Mailer boxes: £3.50
Small Parcels: £4.00

INTERNATIONAL - Royal Mail Signed and Tracked
Mailer boxes - £7
Small Parcels - £12

How long will my order take?
All orders are handmade, hand finished and packed by Rhiannon, for this reason please allow up to three weeks for your item to be shipped. UK orders will arrive within 48 hours of shipping and between 4-12 days for International orders.

RETURNS:
Changed your mind? No problem. We accept returns up to two weeks from receiving your pieces. Pop us an email to discuss any item you wish to return.

We unfortunately do not accept returns on earrings for hygiene reasons, and rings as they are made to measure (unless faulty)

Faulty Items
every item is carefully checked before it leaves the studio but if for any reason your jewellery arrives less than perfect or damaged please email us at as soon as possible with photos of the damage. In the rare occasion that this happens we will repair or exchange your item free of charge and will refund the return postage.

My Ring doesn’t fit!
All of our rings are made to measure so we highly recommend purchasing a ring sizer or getting your finger measured at a local jeweller to determine your exact size before placing your order. If your ring is too small or too big we are happy to resize it. We charge £6 for this service which covers the return postage. Please email us for any ring resizing enquiries.